Pediatric Specialists of Virginia (PSV) Transition – FAQs for Patients
- What is happening to PSV?
PSV is transitioning some of its specialty services to its parent organizations – Children’s National Hospital and Inova Children’s. The table below shows which services are staying in PSV and which are moving to Children’s National or Inova Children’s.
- Why is this transition happening?
PSV and its parent organizations – Children’s National and Inova Children’s – agreed that change was necessary to strengthen and sustain the practice.
- When will the transition go into effect?
The transition will be effective on February 6, 2023. PSV patients whose specialties are transitioning out of PSV can continue to see their provider at PSV until February 3, 2023.
- Is PSV going away? Will PSV shut down?
No, there is no plan to shut down PSV now or in the future. Although some specialties are transitioning out of PSV, there’s still an unwavering commitment to providing the best pediatric specialty care possible to the children and families that PSV serves in Northern Virginia and nearby communities.
- How will I know if my provider is staying with PSV or not?
Letters were mailed to all patients and families seen at PSV over the last two years with transition details and a provider transition document that specifies where each provider/specialty is going. Patients and families can also visit PSVCare.org/transition for more information.
- Do I need to do anything if my doctor/specialty is staying with PSV?
No. Patients who are remaining with PSV do not need to do anything. Appointments past the February 6th transition date will remain intact, and all medical records, insurance information, etc. will be unchanged. Patients/families should continue to contact the PSV appointment line at 703-876-2788 to schedule appointments, or utilize MyChart for other inquiries such as prescription refills, lab results, provider questions, etc.
- Can we keep the same medical team if our doctor/specialty is leaving PSV?
Yes. Patients with a doctor/specialty that is leaving PSV can maintain their care at either Children’s National or Inova Children’s. Patients should verify with Children’s National or Inova Children’s that their insurance is accepted. See question #11 for phone numbers.
- What if I have an appointment scheduled at PSV after February 6, 2023?
a. For patient appointments with providers staying in PSV, nothing changes. Patient appointments are still valid and you can access your care teams as normal.
b. For patient appointments with providers moving to Inova Children’s or Children’s National, the appointments will also transition to Inova Children’s or Children’s National. Patients do not need to take any action to move their appointment. It will happen automatically.
- Will medical records and insurance information be automatically transitioned?
a. Medical records and insurance information will be transferred and available at Inova Children’s or Children’s National. Patients are encouraged to check with Inova Children’s or Children’s National prior to their appointment to ensure their insurance is accepted.
i. To reach Children’s National, dial 703-280-3850.
ii. To reach Inova Children’s, dial 571-472-4300.
- Do I need a new referral from the doctor and reauthorization from my insurance once the transition goes into effect?
a. Inova Children’s or Children’s National will need to obtain new authorization numbers from the patient’s insurance company for current/ongoing visits or treatments. Patients should work with their primary care physician to obtain necessary referrals.
- How do I get more information? What number should I call to make an appointment?
