Effective February 13, 2025, Pediatric Specialists of Virginia (PSV) will use Epic Video Client (EVC) for all telemedicine appointments. Zoom will no longer be used for virtual visits. To ensure a smooth and successful telemedicine appointment, please view our Guide to Using EVC for PSV Telemedicine.
What You Need to Know
- Effective Date: February 13, 2025
- New Telemedicine Platform: All virtual visits with PSV providers will take place via EVC.
- Familiar System: If your child has had virtual visits with Inova Children’s, you may already be familiar with EVC, as they have been using this system since 2024.
What is Changing?
- No More Zoom Links: Zoom will no longer be used for any PSV virtual visits.
- Access Through MyChart:
- Video visit links will be available in MyChart before your appointment.
- Patients without MyChart accounts will receive a link via email at least 2 hours before the appointment.
- Ensure PSV has your current email address and phone number on file.
Prepare for Your Appointment
- Sign Up for MyChart
- Sign in to MyChart or create an account to access your appointment link and manage your care online.
- Two-Factor Authentication
- Starting February 11, 2025, MyChart will require two-factor authentication for login. You can choose to receive a verification code via text message or email. To avoid delays on the day of your appointment, be sure to enable this feature after signing up.
- Complete Pre-Visit Paperwork
- Use eCheck-In on MyChart to fill out forms, including the required telemedicine consent form.
- Pre-visit paperwork is available starting 2 weeks before your appointment and closes 48 hours prior to the visit.
- Telemedicine Consent Form
- Required for all telemedicine appointments. If you don’t have MyChart, submit your form online here.
- Consent is only needed once per provider but must be on file before your visit.




